01
File with proof
Describe what happened and upload proof of purchase — the receipt stays private, it's never published.
02
Business gets 5 days
The business is notified and can respond or resolve it with you directly.
03
Resolved or made public
Resolved complaints stay private. Unanswered ones — and the business's reply space — become visible here.
Published complaints
No published complaints. Complaints that get resolved within the 5-day notice window stay private and never appear here.
Had a problem with this business?
File a complaint with proof of purchase — it stays private while the business responds.